Positive Reinforcement

I don't think I'm being cynical when I say that most jobs consist of dealing with other people's problems. That's just how it goes and it isn't necessarily a bad thing. However, it can be depressing to only hear negative crap day in and day out. When you get good service from someone, tell them. Sincerely tell them, not like facetiously tell them, especially if it is someone you work with often. I'm not saying you should butter people up. I am saying that a little courtesy and thoughtfulness will help someone remember why it is they started doing whatever it is they are doing and maybe forget the jerk that was yelling at them over some self-inflicted problem a few minutes ago.